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COVID-19

History

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Effective March 13, the Salemtowne campus will be closed to all visitors.

Salemtowne Retirement Community is committed to the health and safety of our residents, team members and general community. We are continually monitoring the development of coronavirus (COVID-19) as well as following updates and recommendations from local, state, and national health officials, including the Centers for Medicare and Medicaid (CMS) and the Centers for Disease Control and Prevention (CDC) in what has developed into a national emergency. 

Our dedicated leadership has been hard at work over the last several weeks preparing for what has now developed into a global crisis.  Outlined below are some of the very difficult, but necessary measures that have been implemented on our campus in response to the coronavirus.

We appreciate your understanding as we navigate this unprecedented time together.  We also ask for your cooperation with the measures we have implemented to protect and keep Salemtowne healthy. We encourage all residents and team members to follow the guidelines being provided by public health officials.  

The best way to prevent illness is to avoid being exposed to this virus.

  • We encourage everyone to stay home as much as possible
  • Please avoid close contact with people (within about 6 feet)
  • Wash your hands often with soap and water for at least 20 seconds
  • Learn more ways to prevent illness on the CDC How to Protect Yourself webpage

Our Prevention Measures

Visitor Restriction

Salemtowne Retirement Community serves a population of people at high risk to COVID-19 and is thereby following current CMS guidelines recommendations by not allowing visitors, including family and friends, to our campus until further notice.  The only exception to this rule will be in cases of end-of-life care. Decisions about visitation during an end of life situation will be made on a case-by-case basis by our Director of Clinical Services. 

Dining operations shift to carry-out

Salemtowne has closed all group dining venues and is providing individual meals for residents to pick up or be delivered to them.  

Group Activities and Events Canceled

We have canceled all on-campus group activities and events that include internal and external   groups. We are recommending that resident gatherings should be limited in size and frequency. Household coordinators and nurses will continue to work with families and loved ones to ensure that they are still able to stay in communication with residents via phone, Facetime, or Skype.

Campus Transportation

All off-Campus transportation has been canceled except for urgent doctor appointments. Residents have been asked to reschedule all doctor appointments that are not urgently needed for an acute condition. If you have an appointment already scheduled, please contact the doctor and ask about a telephone appointment. All on-campus transportation will be suspended until further notice.

Travel

We ask that residents who wish to leave campus and stay with their families during the COVID-19 outbreak to contact the Concierge, and we will help coordinate them coming to campus to pick you up if needed. If you travel to an area where there is community spread of the virus, you will be asked to self-isolate for 14 days.  At this time Forsyth County does not have any community spread.

Infection Control

We have also elevated our sanitation standards, including frequent cleaning of common areas. We are asking residents and team members to continue to follow infection control guidelines by practicing social distancing and performing frequent handwashing.  We have three Certified Infection Control Preventionists in our health care center providing up-to-date infection control guidance for our community.

Updates & Resources

Our leadership team is meeting frequently and will continue to respond in a timely manner to the challenges of this ever-changing health threat as they develop.

This situation is ever-changing, and we are in continual communication with the local Health Department, Wake Forest Baptist Health, and Novant. We will continue to monitor the situation closely and communicate any changes as they develop.

Remember, the symptoms of the coronavirus are fever, cough, shortness of breath, and/or sore throat. If you are experiencing any of these symptoms, please stay in your residence and call the Bahnson Hall Clinic at (336) 714-2158 to help contain the possible spread of the virus. The nurse will assess your symptoms by phone and visit if needed.   

Resident Updates & Resources

3/30 - Resident COVID-19 FAQs
3/27 - Resident COVID-19 FAQs
3/26 - Resident COVID-19 FAQs
3/23 - Resident Coronavirus Update
3/20 - Resident & Family Member COVID-19 Update
3/16 - Resident COVID-19 FAQs
3/12 - Resident & Families Coronavirus Update
3/5 - Letter to Family Members
3/4 - Letter to Residents

Team Member Updates & Resources

3/31 - Team Member Update
3/27 - Team Member Update
3/25 - Team Member COVID-19 FAQs
3/19 - Team Member COVID-19 FAQs
3/12 - Team Member Memo & FAQs
Employee Rights & Families First Coronavirus Response Act Information

Contact Info

For more information, call:

Salemtowne Main – 336-767-8130
Salemtowne Rehabilitation Concierge – 336-231-5263